Privacy Policy
Last updated: 31 October 2026 · Applies to the City Pocket iPhone and Android apps and its server.
This app shows public Singapore information — bus and train timings, parking, weather, hawker centres, CDC voucher merchants and more. It has no accounts, no advertising and no tracking. This page explains what little data it uses.
What stays on your phone
Your name (used only for the greeting), your saved home and work places, favourites, saved bus stops, journeys and timers are stored only on your phone. They are not sent to our server. Deleting the app deletes them.
Your location
If you allow it, the app uses your location while it is open to find things near you. To do this it sends map coordinates (not your name or any account) to our server with each request, e.g. "carparks near 1.33, 103.74". We do not store your location history. Our hosting provider may keep standard technical request logs for a short time for security and troubleshooting. You can turn location off in your phone’s Settings and pick places manually instead.
Settings we keep
To prepare alerts, the app sends our server a random device code plus your language, the profiles you picked (e.g. Commuter, Driver) and which alerts you switched on. This contains no name, phone number, email or address.
Feedback and reports
If you send feedback, report a parking rate or suggest a shop category, we store what you submit (your message and the item it is about) so we can review it. Please don't include personal details in feedback messages.
Where the information comes from
Public data from Singapore government sources including LTA DataMall, data.gov.sg (NEA, ACRA and others), URA and OneMap; CDC voucher merchant listings from GoWhere; and shop details from Google Maps. Opening "Directions" or "Maps" links hands you over to Apple Maps or Google Maps, whose own privacy policies apply.
Sharing
We do not sell or share your data with anyone, and we do not use it for advertising.
Children
The app is not directed at children under 13 and does not knowingly collect their information.
Your choices
You can stop location use at any time in your phone’s Settings, and delete the app to remove everything stored on your phone. To ask about, or have us delete, the settings or feedback linked to your device code, contact us below.
Contact
Questions about privacy: [email protected]
This policy may change as the app adds features; the date above shows the latest version.